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Our Philosophy

Our goal is simple – to get you the best result possible as quickly as possible.


We are guided by the following principles:


We are a small firm with big abilities.  We have the experience, knowledge, resources and ability to handle the smallest case or the largest, most complex Consumer Law legal matters.  At the same time, however, we are not burdened with excessive overhead or needless staff.  That means we can respond to your questions and your needs quickly and personally.

You come first.  Our business is helping people just like you.  We don’t represent corporations or businesses.  We are committed to prompt, responsive and personal service.  We answer our own phones – your call will never be met by a phone recording when we are here, and we don’t use an answering service located in another state.  We are sensitive to your economic needs and can be flexible in billing arrangements.  We offer you contingent (sometimes called fee-shifting), or fixed fees wherever appropriate.  Any billing arrangements are explained, discussed and agreed upon before we start to work.  At our law firm, we work as a team for you – and you are the most important member of our team.

We are deal makers, not deal breakers.  If we can settle your dispute for you without you having to go to Court, we will.  We know the vehicle manufacturers and if there is a way to settle your case without even filing a lawsuit, we will do that.  We work to make solutions happen for you, so that you can get rid of your problem and get your money back.

We are trial attorneys.  If your case cannot be settled, then we will go into a courtroom with you and handle your trial, presenting your case to a judge or jury so that you will have your day in court.  Many lawyers do not have any courtroom experience at all, but we’ve been going to court for consumers for over 30 years.  Businesses and their lawyers know which lawyers are the real trial attorneys and which ones are not, and you can be sure that has an effect on the settlement offers they make (and what happens in the courtroom if they don’t settle)!

We don’t need a learning curve.  We have handled thousands of cases.  We are experienced at what we do.  Whether it’s our ability to provide an immediate answer to a problem, recognize important facts and legal issues at the start of a case, or negotiate a proven result, we have the experience and commitment needed to help you quickly and cost effectively.

We are trained in the latest dispute resolution techniques.  When a client is involved in a dispute with another party, sometimes a lawsuit is the best and only way to resolve it.  Sometimes, though, a good lawyer has to be creative in order to find the best solution.  That is why our firm is thoroughly experienced in all methods of alternative dispute resolution.  We know the good, the bad, and the ugly of how they work or don’t work.  We can help you get the best result possible, as quickly as possible – inside the courtroom or outside of it.

Our Philosophy is simple.  We work for you and we fight for you – to make your life better, to get rid of your lemon and get back your money back, to get you what you want.


This what we believe in.  This is what we do.